Feedback Navigator
Analyze reviews from multiple sources with AI-powered categorization and sentiment analysis
Struggling to manage and analyze customer feedback from multiple platforms?
Feedback Navigator is your solution, transforming raw data into actionable insights.
Feedback Navigator integrates reviews from Yelp, Google Maps, TrustPilot, Tripadvisor, Booking, and AirBnb.
You can also upload feedback via CSV or a simple API.
The platform utilizes AI to categorize feedback into custom categories, perform sentiment analysis, and automatically detect and group feature requests and reported issues.
All insights are presented in a user-friendly dashboard.
Additionally, you can create multiple spaces for all your locations/products or even for each one of your competitors.
TL;DR
At-a-glance
Features
Overview
Pull in customer feedback from platforms like Trustpilot, Booking.com, AirBnb, and Yelp, upload a CSV file, or use our API.
Feedback Navigator takes in all your data and turns it into actionable insights.
Categorize feedback into custom-defined categories to extract the right insights based on your specific use case.
Different categories can be set for each space separately.
Understand customer emotions with our AI-driven sentiment analysis.
Feedback Navigator evaluates the tone of each review, categorizing them as positive, negative, or neutral.
This helps you quickly gauge overall customer satisfaction and identify areas needing improvement, enabling you to respond effectively to your customers' needs.
On top of the basic categorization and sentiment analysis, Feedback Navigator also groups customer requests and reported issues.
This makes it easy to discover where your product/location falls short currently while having all the research to back it up.
Use webhooks to trigger custom actions when new reviews are analyzed or feature requests are created. Webhooks make it easy to integrate with automation platforms like Zapier.
Optimize your feedback management process with Feedback Navigator.
Get access now!
Plans & features
Deal terms & conditions
- Lifetime access to Feedback Navigator
- You must redeem your code(s) within 60 days of purchase
- All future S Plan updates
- Stack up to 3 codes
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!